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FAQs

Frequently Asked Questions

  • Where can I purchase Tiny Blue Pingu products?
    You can find our adorable products on Amazon, shop through our Instagram, or visit our happy online home at www.tinybluepingu.com! We’re always adding new goodies, so pop by often and join the fun!
  • What age group are Tiny Blue Pingu products suitable for?
    Our products are perfect for kids from 0 to 9 years! We have keepsakes for newborns, fun interactive content for kids starting at 2.5 years, and by 6 years onwards, they’ll be reading on their own!
  • What is your return policy?
    We’re committed to ensuring you have a wonderful Tiny Blue Pingu experience! We offer refunds for products that arrive severely damaged or if they were not delivered. As our items are thoughtfully crafted, we’re unable to accept returns under other circumstances. To help us address any issues efficiently, we kindly ask that you record a video of the unboxing if your parcel appears damaged upon arrival. This helps us ensure the damage occurred during delivery. If you need assistance, please don’t hesitate to reach out—we’re always here to help!
  • What is the goal of Tiny Blue Pingu?
    At Tiny Blue Pingu, our mission is to spark joy, learning, and kindness in every little heart we touch. We help kids become the best versions of themselves by nurturing creativity, teaching important life skills, and creating memories full of fun and love!
  • Why is parent involvement so important in Tiny Blue Pingu's approach?
    At Tiny Blue Pingu, we truly believe that nurturing a kind-hearted human is a journey that takes both parent and child, walking side by side. It’s not just about teaching the little ones—it’s about growing together. We’ve designed our products to spark conversations, shared moments, and deeper connections, because when parents are actively involved, the lessons resonate even more. Learning is a two-way process, and as you guide your child, you’ll find yourself learning and growing too. It’s about creating memories, strengthening bonds, and cherishing the journey of becoming better together.
  • Can parents and teachers contribute to our content?
    Yes! If you have a story or idea, send it our way. If it fits, we’ll guide you through the process, and of course, give you full credit!
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